Are you a detail-oriented, organized, and efficient professional with a passion for supporting the smooth operation of an family resource center? We're seeking a dedicated Administrative Assistant to join our team and play a pivotal role in helping us achieve our goals. If you thrive in a fast-paced environment, possess excellent communication and multitasking skills, and are committed to providing top-notch administrative support, we want to hear from you. Join us in our mission to make a difference and be an essential part of our team! 
 

Administrative Assistant works closely with Program Director and other team members to coordinate tasks and ensure that the program runs efficiently. Accordingly, the Administrative Assistant is responsible for answering telephones, scheduling appointments, supporting referral streams, greeting visitors, operating office equipment and fielding voice mails. Other responsibilities may include, answering e-mails, special projects and ordering office supplies.
 

What You Will be Doing to Make a Difference...

• Greet and direct office visitors, answer telephone, respond to direct requests for information and/or forward clear and accurate messages to appropriate staff
• Treat all service recipients with dignity, respect and understanding; promotes agency culture of learning and respect to others; maintains a positive work environment
• Assist with program day to day requirements including inventory organization, drafting memos, scheduling meetings, etc. 
• Work with adolescents, adults and elders who may represent varying ethnicities, cultures, and religions; educational level and socioeconomic status is also variable

Schedule: Part Time; 20 hours per week 

Qualifications/Credentials

· Minimum one year office administrative support experience is preferred

· Some college or professional training preferred

· Excellent organizational skills (verbal and written) and the ability to excel at details, multi-tasking and working under pressure 

· Exceptional customer service skills, including professional and pleasant telephone skills 

· Must be skilled in the use of software programs such as MS Word, Outlook, Access, PowerPoint, and Excel

· Possess the ability to work in a fast paced environment

· Acceptable CORI and SORI background record check as required by program

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.  

Contact Information:

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