Divots Golf is looking for dedicated and enthusiastic individuals to join the Anchorage team! This position is part time and may require evening or weekend shifts. Extensive golf knowledge and experience are not required, but it is helpful. All necessary technical skills to run the golf simulators will be trained once hired. We are looking for people who are skilled in customer service and it is imperative that they possess initiative and are dependable.

Divots Golf uses cutting-edge simulator technology that captures the direction and speed of each golfer’s swing, paired with top-of-the-line software that offers players a fully immersive golf experience. The opportunity to play over 100 different courses from around the world has its appeal, especially when the inconvenience of rain, snow, high heat, or wind on a game is not an issue. When entering the doors, guests can expect to enjoy an inviting atmosphere, dedicated play on simulators, and a selection of beer, wine, and coffee to enjoy while watching sporting events on big screens, practicing their short game, or teeing off.

If you have any questions, feel free to contact us at (907) 301-3700 and ------------.

Job Description

Required Qualification

• Excellent customer service and communication skills
• Willingness to take initiative and be a problem solver
• Must be responsible, accountable, and have a high level of integrity

Preferred Qualifications

• Experience working in the service or hospitality industry
• Cash handling experience
• Basic knowledge of golf and the golf industry
• Comfortable working with technology

Duties

• Perform daily customer service duties to ensure a positive customer experience and efficient business operation including;
• Welcoming guests and checking them in
• Training new guests on how to properly use the golf simulators
• Troubleshoot the simulator equipment if an issues arises
• Service of food and beverage
• Taking guest reservations online, via phone, and walk ins
• Using a POS system to run customer tabs and complete the checkout process
• Restocking food and beverage coolers
• Light cleaning duties including vacuuming, take out trash, wiping down tables, etc as needed

Wage

• Hourly non-exempt position at a starting rate of $15.25 per hour plus tips. Rate will increase after 90 day probation.

Work Hours

• 5-20 hours per week including potential evening and weekend work
• Work hours will vary from month to month based on scheduling needs

Benefits

• Simple IRA 3% employer match
• Access to playing golf year-round at Divots Golf

Job Type: Part-time

Pay: From $15.25 per hour

Benefits:

• Employee discount
• Flexible schedule
• Retirement plan

Schedule:

• Night shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Tips

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person