Customer Service Representative
Bell Janitorial Supply, LC
Salt Lake City, UT, USA
30+ days ago
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Bell Janitorial Supply, lc, is seeking a hardworking, positive and bright person to join our Counter-Sales and Warehouse Team. Bell is a stable 58-year old aggressive growth company with a great local reputation for fulfilling the needs of our customers in the janitorial and sanitary supply industry. Fun fact: Our average associate has worked at Bell for more than 9 years. Find out why.

Responsibilities:

  • Greet customers warmly with a bright smile and welcoming attitude that shows appreciation for their business.
  • Communicate clearly professionally and concisely with Customers
  • Provide product and solution consulting to Customers
  • Assist both walk-in customers and call-in Customers with inquiries and orders
  • Work politely and efficiently to process multiple customer transactions as quickly and carefully as possible
  • Occasionally pick customer's orders and carry out to customer vehicle as needed
  • Assist with vehicle and forklift fleet inspection, compliance and repairs.
  • Assist with occasional building cleaning and maintenance
  • Work as a team-player and support the team to "get the job done" whatever that job may be

Qualifications:

  • Experience in Customer service important
  • Experience in computer order entry important
  • A great attitude, work ethic, attention-to-detail, and impeccable integrity are also required
  • High School diploma helpful
  • Spanish language ability is a huge plus

Apply today for this opportunity to work with great co-workers and customers at a great company!

Additional Compensation:

  • Store Discounts
  • Performance bonuses & sales spiffs

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as delegated

Communication method(s) used:

  • Email
  • Phone
  • In person

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Experience:

  • Customer Service: 1 year (Preferred)
  • Work: 1 year (Required)