Desktop Support Technician
Murtech Staffing
Dayton, OH, USA
30+ days ago
Full-time
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Desktop Support Technician (Contract-to-Hire)

Pay Rate: $20.00/HR W2 (Increase to $23 upon hire)

Hours: Full time, M-F, 8am-4:30pm

Location: Dayton, OH 45409

 

Description:

  • Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Network connection issues, track network connections back to network switches.
  • Escalates problems and issues to a higher level of support if unable to resolve.

 

Skills:

  • Candidates should have 3+ years’ experience supporting PC Hardware and software.
  • Comfortability providing hands & feet support for Server and Network is a plus.
  • Experience supporting mobile data plans, mobile networks, and devices is a plus.
  • A+ Certification is a plus
  • Customer focused, attention to detail and good communication skills (verbal and written)
  • Great written and oral communication