Job Description: Veterinary Assistant / Receptionist

Position: Veterinary Assistant and Receptionist
Location: New Bern, NC
Company: Pet Hospital of New Bern

About Us:
Pet Hospital of New Bern is a rapidly growing primary care animal hospital dedicated to providing exceptional veterinary care to our community's beloved pets. We pride ourselves on creating a compassionate and nurturing environment for both our patients and their owners. As a key member of our team, you will have the opportunity to make a positive impact on the lives of animals and their families while working in a supportive and collaborative atmosphere.

Job Summary:
We are seeking a dedicated and enthusiastic Veterinary Assistant / Receptionist to join our dynamic team. The ideal candidate is hardworking, adaptable, and possesses a cheerful disposition that contributes to a positive work environment. As a Veterinary Assistant, you will play a vital role in assisting our veterinarian and technician/assistants in providing high-quality care to our patients. Your responsibilities will encompass a variety of tasks that contribute to the smooth functioning of our hospital and the well-being of the animals under our care.

Responsibilities:

• Assist veterinarians and technicians in examination, treatment, and surgery procedures.
• Handle and restrain animals in a safe and compassionate manner.
• Prepare examination and treatment rooms with necessary equipment and supplies.
• Maintain cleanliness and sanitation of exam rooms, kennels, and common areas.
• Monitor and document patients' vital signs and behavior during appointments and procedures.
• Provide post-operative care, including monitoring recovery and administering medications as directed.
• Assist with laboratory procedures, including sample collection, processing, and running tests.
• Maintain accurate and organized patient records in both digital and physical formats.
• Communicate effectively with pet owners, providing education on proper animal care and medication administration.
• Assist in managing inventory of medical supplies and medications.
• Participate in client education initiatives and hospital events.

Qualifications:

• High school diploma or equivalent; relevant certifications or coursework is a plus.
• Previous experience as a veterinary assistant or in a related animal care role is preferred but not mandatory.
• Passion for working with animals and providing compassionate care.
• Ability to handle and restrain animals with patience and kindness.
• Strong communication skills and a customer-centric approach.
• Adaptable and able to thrive in a fast-paced and sometimes emotionally charged environment.
• Attention to detail and ability to follow protocols accurately.
• Basic computer skills for data entry and electronic medical records.
• Availability to work flexible hours, including weekends and some holidays.

Benefits:

• Competitive compensation based on experience.
• Opportunities for career growth and advancement within our expanding hospital.
• Ongoing training and learning opportunities to enhance your skills.
• Access to veterinary care benefits for your own pets.
• A positive and collaborative work environment that values teamwork and individual contributions.

If you are a motivated individual who is passionate about animal care and eager to contribute to Pet Hospital of New Bern, we invite you to apply for the Veterinary Assistant position. Join us in making a difference in the lives of pets and their families while working alongside a dedicated team of professionals.

To Apply: Please submit your resume and a cover letter detailing your relevant experience and explaining why you are a great fit for this position. We look forward to reviewing your application and getting to know you better.

Pet Hospital of New Bern is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.