Brilliant PR & Marketing, one of the most respected and rapidly growing agencies focused on family-oriented brands, seeks a REMOTE IT Tech Support Intern, 15 hours a week to help support the agency’s growing, award-winning team. 

Who We Are:

So what’s Brilliant all about? We are a unique PR agency with nearly 20 team members who all work remotely across the US. We give our team the resources they need to get their work done without having to sit in a cubicle or stuffy office. From costume contests to virtual happy hours and Slack GIFs, we make it a priority to connect with each other and create a sense of community. Although we are remote, team members are expected to be available and online during normal business hours, and there is occasional travel for events and trade shows.

What We Do:

Brilliant is in its second decade as a fully remote company and is one of the most respected agencies serving consumer lifestyle brands with a specific focus on products, brands and services for families including baby and maternity, toys and games, tech, housewares and food. 

What We’re Looking For:

Our Dream Team Member:

• Excited about the prospect of not knowing what tomorrow will bring. 

• Enjoys crossing things off your to - do list

• Resourceful, committed and deliberate

• Shares in brainstorms and isn’t afraid to come up with and try new ideas while encouraging others to speak up

• Wants to be a part of a small but strong and mighty team

Job Description:

We have three internship sessions – Fall/Winter (August-December), Spring (January – May), and Summer (May-August) – and many interns end up staying for multiple sessions. Active interns get first pick for the following semester internship spots!

This isn’t an internship to organize files, it’s the one where you are truly integrated into a team to understand how it operates and the fundamentals of how the IT department within an agency functions. With that, it is critical that interns can meet deadlines, respond to messages in a timely manner, and be proactive in communication to their team.

Potential Responsibilities Include:

• Maintenance and updating of critical databases/resources

• Responding to helpdesk tickets and support questions

• Use technology platforms such as Google Drive, AirTable, Cision,  Google, TikTok, Instagram, and more to assist your team in, research, media and influencer relations, social media, content creation, and more

• Data entry and miscellaneous research to help with implementation of new technologies

Requirements Include:

• You must be a rising junior or senior

• 3.0 GPA or above

• Commit at least 15 hours a week during our normal office hours or 8-5 in your timezone

• Excellent writing skills

• Strong organizational abilities

• Professional demeanor and a drive to succeed

• Eagerness to learn and willingness to ask questions

• Resourceful attitude and keen attention to detail

***Prior to applying for this position, please contact your College or University Career Center and verify that you are eligible to receive College Credits for an Internship although accepting credit hours is not necessary to accept an offer. If selected, Brilliant will reimburse you $250 each month for the use of your personal cell phone, computer, and home internet.***