Bilingual Office Administrator
Job Description
• Practice optimal customer service, constant communication, a good sense of urgency, and supreme organization to contribute to the growth of the branch and the success of the team.
• Frist to come in contact with Walk-ins visiting our branch. Provide a professional and welcoming environment.
• First to respond to incoming phone calls. Provide a professional and welcoming demeanor.
• Direct phone calls, retrieve and relay voicemails, and schedule appointments depending on attained information.
• In charge of our PAN Testing facility (if branch offers testing). Provide accurate testing instructions with professionalism, and outstanding customer service to incoming testers and 1/9 verifications.
• Assist your team with business related duties such as basic recruiting functions, employee tracking, basic employee screening phone calls, etc.
• Provide detailed client information depending on the various branch positions to potential applicants to better prepare them for their interview or job start.
• In charge of the complete employee onboarding process. Collect and review applications for completion and accuracy, issue pre-employment tests, issue pre-employment drug screens, employment evaluations, physical tests, and processing work eligibility documents.
• In charge of filing and entering necessary information (i.e., Application, 1-9, W-4, etc.) in paper and in computer database(s) by State and Federal standards.
• Payroll duties such as: verifying hours worked, collecting and transmitting timecards to the payroll department, and serve as a link between payroll department and employee.
• Assist recruiters in initial resume screening depending on branch needs.
• Participate in team meetings to discuss branch goals and expectations.
• Computer programs used in position; Microsoft Outlook, Excel, Word, Applicant Tracking Database, Web Browser, Dropbox, and other programs as directed
• Occasional lifting (10-201bs) may be needed.
• Occasional driving to local clients and local errands will be required.
• Additional duties may apply as position dictates.
• Practice optimal customer service, constant communication, a good sense of urgency, and supreme organization to contribute to the growth of the branch and the success of the team.
• Frist to come in contact with Walk-ins visiting our branch. Provide a professional and welcoming environment.
• First to respond to incoming phone calls. Provide a professional and welcoming demeanor.
• Direct phone calls, retrieve and relay voicemails, and schedule appointments depending on attained information.
• In charge of our PAN Testing facility (if branch offers testing). Provide accurate testing instructions with professionalism, and outstanding customer service to incoming testers and 1/9 verifications.
• Assist your team with business related duties such as basic recruiting functions, employee tracking, basic employee screening phone calls, etc.
• Provide detailed client information depending on the various branch positions to potential applicants to better prepare them for their interview or job start.
• In charge of the complete employee onboarding process. Collect and review applications for completion and accuracy, issue pre-employment tests, issue pre-employment drug screens, employment evaluations, physical tests, and processing work eligibility documents.
• In charge of filing and entering necessary information (i.e., Application, 1-9, W-4, etc.) in paper and in computer database(s) by State and Federal standards.
• Payroll duties such as: verifying hours worked, collecting and transmitting timecards to the payroll department, and serve as a link between payroll department and employee.
• Assist recruiters in initial resume screening depending on branch needs.
• Participate in team meetings to discuss branch goals and expectations.
• Computer programs used in position; Microsoft Outlook, Excel, Word, Applicant Tracking Database, Web Browser, Dropbox, and other programs as directed
• Occasional lifting (10-201bs) may be needed.
• Occasional driving to local clients and local errands will be required.
• Additional duties may apply as position dictates.
