Our Evanston office is looking to immediately hire a friendly and organized Medical Receptionist for a full time position. In this role, you will work at the front desk of our busy 10 physician OB/GYN office and assist our patients at our Evanston location. Primary job duties include greeting and checking in patients, answering phones, collecting patient co-pays, processing paperwork, and scheduling appointments. Benefits include 401(k), health, dental and vision insurance, Life insurance and paid time off.

Responsibilities:

Create a welcoming atmosphere by greeting visitors and patients to the office
Check in and check out patients in a timely, friendly manner
Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
Comfort patients by answering any questions they may have
Expedite patient processing
Obtain patient identification and insurance information
Maintain patient accounts by verifying insurance and demographic information.
Keep doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
Protect patients’ right of confidentiality; mandatory familiarity with HIPAA
Schedule appointments
Faxing, scanning, filing, and mailing documentation.