Treatment Coordinator
POSITION SUMMARY:
The Treatment Coordinator at A+ Family Dentistry is a key member of the team, working closely with our Doctors, Hygienists, Office Manager and team members to ensure a dynamic and memorable patient experience. We need someone confident in their sales abilities and interested in longterm growth in their career, we will train you in the Dentistry field to succeed in this position! This role is responsible for the closing or assisting in the closing of treatment plans generated by the doctor. The Treatment Coordinator takes responsibility for the entire patient base and works toward having no patients with incomplete treatment plans.
ABOUT A+ FAMILY DENTISTRY:
We are A+ Family Dentistry, we provide the comprehensive dental services our patients need under one roof, including specialist treatment and we are growing by the day. Our Mission is to help our patients elevate their lives and confidence through remarkable dental health. We are disciplined and lead by example in our pursuit to see each team member reach their personal, professional, and financial goals through the work we do together. The backbone of our business which guides our hiring process is our core values which are: Build positive fun relationships, Inspirational, Aligned, Disciplined, Results-oriented, Accountable, and Lead by example.
PERFORMANCE OBJECTIVES:
-Create a positive, non-judgmental, and memorable experience for each patient
-Accurately and Efficiently calculate the patients’ copay for their treatment plans according to the office’s financial policy and their dental benefits.
-Closes or assists in the closing of the patients on their treatment plans and gets them started on treatments.
-Follow up frequently with patients with outstanding treatment plans and get them closed or back on the schedule to see the Doctors or Hygienists. Accurately record follow up notes in our CRM so relationships can be nurtured.
-Inspire patients to follow through with their recommended treatment and commit to continuing care
-Accurately and Efficiently record the administrative tasks of the Treatment Coordinator so the patients’ finance record can be easily seen
-Work with the team to get the schedule filled productively
-All other related administrative tasks as assigned
-Gather patient testimonials and online reviews
-Promote the company’s Mission, Vision, and Core Values to patients and potential team members
KEY COMPETENCIES:
-The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role, but are not necessarily all-inclusive
-Ability to thrive in an environment of change and growth
-Ability to listen, empathize and problem solve
-Ability to explain dental conditions, consequences of treatment & non-treatment, financial options, dental benefits in an easy to understand manner for the patients.
-Ability to successfully maintain a positive attitude while working in a team environment with competing priorities
-Ability to be flexible and accept different work assignments within the practice, with a positive approach
-Outstanding organization and administrative skills
-Ability to think individually as well as collaboratively when approaching job responsibilities
-Ability to demonstrate initiative, dependability, and promptness
-Ability to exercise confidentiality with patients and patient care
EDUCATION AND EXPERIENCE:
-High school diploma (Required)
-5 years of Sales & Customer Service experience (Required)
-Ability to pass a criminal background check, (Required)
-Minimum 5yrs of general dental experience, (Preferred)
BENEFITS:
-Employer-Sponsored: Health and Vision Insurance
-Company dental discounts for employee and immediate family
-$10,000 Employer-Paid Life Insurance & Accidental Death & Dismemberment (AD&D)
-Employer-Paid Long-Term Disability (LTD) Coverage
-Paid Holiday, Vacation, and Sick Time
-401(k) Options
-Professional Training & Development Opportunities
-Employer-Sponsored Quarterly Team Events
PHYSICAL REQUIREMENTS:
-Requires the ability to sit, stand, and walk for prolonged periods
-Requires ability to occasionally lift to 25lbs
-Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
BENEFITS:
-Employer-Sponsored: Health and Vision Insurance
-Company dental discounts for employee and immediate family
-Paid Holiday, Vacation, and Sick time
-401(k) Options
-Flex Spending Accounts
-Professional Training & Development Opportunities
-Employer-Sponsored Quarterly Team Events
COMMITMENT TO DIVERSITY:
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, A+ Family Dentistry recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to justenedoandds (at) ------------. Already an A+ Family Dentistry candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type:
Full-time
Pay:
$25.00 - $28.00 per hour
Schedule:
-8 hour shifts
Education:
-High school or equivalent (Preferred)
Experience:
-Dental office: 3 years (Preferred)
-Sales: 3 years (Preferred)
The Treatment Coordinator at A+ Family Dentistry is a key member of the team, working closely with our Doctors, Hygienists, Office Manager and team members to ensure a dynamic and memorable patient experience. We need someone confident in their sales abilities and interested in longterm growth in their career, we will train you in the Dentistry field to succeed in this position! This role is responsible for the closing or assisting in the closing of treatment plans generated by the doctor. The Treatment Coordinator takes responsibility for the entire patient base and works toward having no patients with incomplete treatment plans.
ABOUT A+ FAMILY DENTISTRY:
We are A+ Family Dentistry, we provide the comprehensive dental services our patients need under one roof, including specialist treatment and we are growing by the day. Our Mission is to help our patients elevate their lives and confidence through remarkable dental health. We are disciplined and lead by example in our pursuit to see each team member reach their personal, professional, and financial goals through the work we do together. The backbone of our business which guides our hiring process is our core values which are: Build positive fun relationships, Inspirational, Aligned, Disciplined, Results-oriented, Accountable, and Lead by example.
PERFORMANCE OBJECTIVES:
-Create a positive, non-judgmental, and memorable experience for each patient
-Accurately and Efficiently calculate the patients’ copay for their treatment plans according to the office’s financial policy and their dental benefits.
-Closes or assists in the closing of the patients on their treatment plans and gets them started on treatments.
-Follow up frequently with patients with outstanding treatment plans and get them closed or back on the schedule to see the Doctors or Hygienists. Accurately record follow up notes in our CRM so relationships can be nurtured.
-Inspire patients to follow through with their recommended treatment and commit to continuing care
-Accurately and Efficiently record the administrative tasks of the Treatment Coordinator so the patients’ finance record can be easily seen
-Work with the team to get the schedule filled productively
-All other related administrative tasks as assigned
-Gather patient testimonials and online reviews
-Promote the company’s Mission, Vision, and Core Values to patients and potential team members
KEY COMPETENCIES:
-The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role, but are not necessarily all-inclusive
-Ability to thrive in an environment of change and growth
-Ability to listen, empathize and problem solve
-Ability to explain dental conditions, consequences of treatment & non-treatment, financial options, dental benefits in an easy to understand manner for the patients.
-Ability to successfully maintain a positive attitude while working in a team environment with competing priorities
-Ability to be flexible and accept different work assignments within the practice, with a positive approach
-Outstanding organization and administrative skills
-Ability to think individually as well as collaboratively when approaching job responsibilities
-Ability to demonstrate initiative, dependability, and promptness
-Ability to exercise confidentiality with patients and patient care
EDUCATION AND EXPERIENCE:
-High school diploma (Required)
-5 years of Sales & Customer Service experience (Required)
-Ability to pass a criminal background check, (Required)
-Minimum 5yrs of general dental experience, (Preferred)
BENEFITS:
-Employer-Sponsored: Health and Vision Insurance
-Company dental discounts for employee and immediate family
-$10,000 Employer-Paid Life Insurance & Accidental Death & Dismemberment (AD&D)
-Employer-Paid Long-Term Disability (LTD) Coverage
-Paid Holiday, Vacation, and Sick Time
-401(k) Options
-Professional Training & Development Opportunities
-Employer-Sponsored Quarterly Team Events
PHYSICAL REQUIREMENTS:
-Requires the ability to sit, stand, and walk for prolonged periods
-Requires ability to occasionally lift to 25lbs
-Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
BENEFITS:
-Employer-Sponsored: Health and Vision Insurance
-Company dental discounts for employee and immediate family
-Paid Holiday, Vacation, and Sick time
-401(k) Options
-Flex Spending Accounts
-Professional Training & Development Opportunities
-Employer-Sponsored Quarterly Team Events
COMMITMENT TO DIVERSITY:
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, A+ Family Dentistry recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to justenedoandds (at) ------------. Already an A+ Family Dentistry candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type:
Full-time
Pay:
$25.00 - $28.00 per hour
Schedule:
-8 hour shifts
Education:
-High school or equivalent (Preferred)
Experience:
-Dental office: 3 years (Preferred)
-Sales: 3 years (Preferred)
