Expedia Cruises in Petaluma is one of the fastest-growing travel agencies in North America. To support this large sales growth, we are looking to hire an administrative assistant to support our Petaluma office. Travel is a fun and exciting business with some reduced-rate travel opportunities available for the staff. We have a team-oriented and friendly office environment.

We are looking for a full-time front-office professional with strong communication skills, excellent ability to work within a team, and the ability to handle multiple requests with a strong attention to detail. The ideal candidate demonstrates urgency, takes pride in his/her work, and has intermediate skills using Microsoft Word, Excel, and PowerPoint.

This position is based in Petaluma, CA.

Responsibilities

• Answer and route multiple incoming phone calls to Travel Consultants

• Coordinate marketing calendar for email and flyer distribution

• Prepare and send travel documents to customers

• Print travel flyers as needed to support mailings

• Interacting with consultants, scheduling desk time, and overseeing office communications

• Download and format reports in Microsoft Excel

• Filing and data entry

• Order and stock office supplies and travel brochures

• Organizing and light cleaning of office

• Other miscellaneous tasks as assigned



Required Qualifications

• Two plus years of administrative support experience

• Can work independently

• Intermediate skills with Microsoft Word, Excel, PowerPoint, and Outlook for email and calendaring

• Willingness to learn new computer systems

• Proficient at using the Internet and web-based applications

• Excellent customer service skills

• Strong attention to detail and accuracy

• Strong spelling and grammar skills

• The ability to multi-task is a must

• Organizational skills, self-discipline, and initiative should come naturally

• Strong interpersonal skills, with excellent communication skills, both verbal and written