Medical Assistant
Prominent spine surgery practice is seeking an enthusiastic, motivated, and compassionate medical assistant. Ideal candidate should have exceptional customer service skills. Looking for a team player who enjoys interacting with both patients and their family members.
This is a full-time position, Monday-Friday, approximately 40 hours per week, with possibility of overtime. Flexibility in schedule is a plus. Compensation commensurate with experience. Starting hourly rate is $19/hr. Benefits include medical, dental, 401k with matching, PTO, and holiday pay.
Interested candidates should email their resume along with a cover letter explaining why they would be a good fit. Inquiries received without a cover letter will not be considered. Please email resume and cover letter in PDF format to ------------.
POSITION SUMMARY
The position of the Medical Assistant will support providers in the care of patients in both clinical and administrative functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provider Support (70%)
• Prepare patient charts for clinic;
• Work with Administrative Assistant and Front Desk to manage the flow of the clinic by directing providers to see patients, and communicating with patients about their appointment;
• Gather initial patient medical history and perform initial patient screening;
• Coordinate with Surgery Scheduler to organize preoperative folder which includes patient history and physical chart note;
• Prepare post operative medication prescriptions;
• Help answer patient questions regarding their medical treatment;
• Help carry out the treatment plan administered by the providers;
• Help Referral Coordinator create orders for medical treatment when needed;
• Complete disability and FMLA paperwork for patients;
• Check clinic rooms, send in request for supplies, and restock rooms with supplies;
• Oversee clinic improvement projects;
• Manage communications between home health agencies and the office;
• Contact Home Health or Skilled Nursing Facility when providers need to know the status of a patient;
• Assist providers by communicating with pharmacies; and
• Schedule patient appointments with the office, and help patients navigate the next steps of treatment.
Administration (30%)
• Upload surgery patient’s history and physical notes;
• Upload radiology imaging CD’s to image viewer;
• Create chart review for patients who completed imaging late, or sent in imaging to be reviewed;
• Serve as the conduit between the patient and the provider via phone, email, and in person; and
• Assist with answering certain administrative questions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The physical demands/conditions described below are representative of those that must be met/tolerated by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Sitting at a desk for sometimes long and continuous periods of time;
• Answering or making calls on the telephone for sometimes long and continuous periods of time;
• Using a keyboard to perform research, and to communicate through written means for sometimes long and continuous periods of time;
• Looking at a computer monitor for sometimes long and continuous periods of time;
• Occasionally standing, walking, reaching, and stooping;
• Lifting up to 30 lbs; and
• Exposure to various noise level typically associated with an office setting.
QUALIFICATIONS
Incumbents must demonstrate the ability to follow policies and procedures as established in the Company’s Employee Handbook. Incumbents will also contribute to a positive work environment by behaving and communicating in a manner such that they get along with all constituent groups, co-workers, and management.
In addition, the education, experience, and other skills listed below are representative of the knowledge, skills, and/or abilities required.
EDUCATION
• Associate's Degree or equivalent is required; and
• Aspiring medical student a plus.
WORK EXPERIENCE
• Previous work experience in a medical office or customer service position is preferred.
KEY SKILLS SET
• Must exhibit a high level of confidentiality;
• Excellent written and oral communication skills;
• Strong organizational, time-management, and problem-solving skills and ability to meet tight deadlines;
• Strong ability to multi-task;
• Comfortable working in a fast paced environment; and
• Team player.
EQUIPMENT AND APPLICATIONS
• High proficiency in MS Office, including Word, Excel, Outlook, and PowerPoint;
• Experience in using PDF editor;
• Experience using various hospital portals (e.g. Epic, Cerner, etc.);
• Exposure using Electronic Medical Record system (e.g. CGM Clinical); and
• Working knowledge of all standard office equipment.
This is a full-time position, Monday-Friday, approximately 40 hours per week, with possibility of overtime. Flexibility in schedule is a plus. Compensation commensurate with experience. Starting hourly rate is $19/hr. Benefits include medical, dental, 401k with matching, PTO, and holiday pay.
Interested candidates should email their resume along with a cover letter explaining why they would be a good fit. Inquiries received without a cover letter will not be considered. Please email resume and cover letter in PDF format to ------------.
POSITION SUMMARY
The position of the Medical Assistant will support providers in the care of patients in both clinical and administrative functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provider Support (70%)
• Prepare patient charts for clinic;
• Work with Administrative Assistant and Front Desk to manage the flow of the clinic by directing providers to see patients, and communicating with patients about their appointment;
• Gather initial patient medical history and perform initial patient screening;
• Coordinate with Surgery Scheduler to organize preoperative folder which includes patient history and physical chart note;
• Prepare post operative medication prescriptions;
• Help answer patient questions regarding their medical treatment;
• Help carry out the treatment plan administered by the providers;
• Help Referral Coordinator create orders for medical treatment when needed;
• Complete disability and FMLA paperwork for patients;
• Check clinic rooms, send in request for supplies, and restock rooms with supplies;
• Oversee clinic improvement projects;
• Manage communications between home health agencies and the office;
• Contact Home Health or Skilled Nursing Facility when providers need to know the status of a patient;
• Assist providers by communicating with pharmacies; and
• Schedule patient appointments with the office, and help patients navigate the next steps of treatment.
Administration (30%)
• Upload surgery patient’s history and physical notes;
• Upload radiology imaging CD’s to image viewer;
• Create chart review for patients who completed imaging late, or sent in imaging to be reviewed;
• Serve as the conduit between the patient and the provider via phone, email, and in person; and
• Assist with answering certain administrative questions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The physical demands/conditions described below are representative of those that must be met/tolerated by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Sitting at a desk for sometimes long and continuous periods of time;
• Answering or making calls on the telephone for sometimes long and continuous periods of time;
• Using a keyboard to perform research, and to communicate through written means for sometimes long and continuous periods of time;
• Looking at a computer monitor for sometimes long and continuous periods of time;
• Occasionally standing, walking, reaching, and stooping;
• Lifting up to 30 lbs; and
• Exposure to various noise level typically associated with an office setting.
QUALIFICATIONS
Incumbents must demonstrate the ability to follow policies and procedures as established in the Company’s Employee Handbook. Incumbents will also contribute to a positive work environment by behaving and communicating in a manner such that they get along with all constituent groups, co-workers, and management.
In addition, the education, experience, and other skills listed below are representative of the knowledge, skills, and/or abilities required.
EDUCATION
• Associate's Degree or equivalent is required; and
• Aspiring medical student a plus.
WORK EXPERIENCE
• Previous work experience in a medical office or customer service position is preferred.
KEY SKILLS SET
• Must exhibit a high level of confidentiality;
• Excellent written and oral communication skills;
• Strong organizational, time-management, and problem-solving skills and ability to meet tight deadlines;
• Strong ability to multi-task;
• Comfortable working in a fast paced environment; and
• Team player.
EQUIPMENT AND APPLICATIONS
• High proficiency in MS Office, including Word, Excel, Outlook, and PowerPoint;
• Experience in using PDF editor;
• Experience using various hospital portals (e.g. Epic, Cerner, etc.);
• Exposure using Electronic Medical Record system (e.g. CGM Clinical); and
• Working knowledge of all standard office equipment.
