Sales Associate
POSITION SUMMARY
The Sales Associate has outstanding customer service skills, are strong communicators, and
demonstrate strong multi-tasking skills. Sales Associates are integral to the success by driving sales by
modeling best practices for customer interactions, processing sales in the POS system, and keeping the
retail space organized, tidy, and stocked.
ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Check out cash drawers at the beginning and end of each shift
• Managing cash levels in cash drawers during the shift.
• Greet customers and inquire about their needs
• Notify the customers of any current promotions
• Gather the product the customer has decided to purchase
• Verbally confirm that the customer has everything they need, and do not have any additional
questions.
• Process the sale in the POS system.
• Read items back to customers as you are bagging items
• Count money
• Assist in inventory, stock, and restock merchandise
• Advise customers and assist when needed to locate or replace products
• Operate cash register and assist customers with purchases
• Work with other team members and leaders to ensure a high-quality customer experience
• Assist with preparations for displays
• Update customer profiles, loyalty accounts, and preferences when necessary
• Meet established sales quota
• Regularly disinfect the retail area (per CDC guidelines - after every use)
QUALIFICATIONS (KNOWLEDGE, SKILL, & ABILITIES)
• Ability to work retail hours including nights, weekends, and holidays
• 2 years+ of customer relations and sales experience
• Knowledge of cannabis products and accessories
• Knowledge of Treez, Weedmaps is a plus
• Analytical problem solving
• Cash handling
• Proven organizational skills
• Experience with Microsoft Office Suite (Word, Excel, etc.)
• Strong writing skills
• Understand and follow protocol for the proper lines of communication
• Clear understanding of company mission and values
• Must pass background check and comply with all cannabis laws and regulations
Required Education:
High School Diploma
Preferred Education:
Required Experience:
2 Years
Preferred Experience:
4 Years
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions.
You must be able to do the following:
• The ability to lift up to 30 pounds regularly and stand up to 5 hours at a time.
• The ability to respond quickly to audible & visual cues
• The ability to work with other people in a fast paste confined environment safely
• The ability to always communicate with staff & customers eloquently
• The ability to see and respond to dangerous situations
ABOUT THE COMPANY
Root’d Dispensary and Lounge provides top notch customer service, quality, and consistently branded
products, and as well as onsite consumption with events–all at a single location. We do this thanks to our
unique property which has lounge and event spaces, our expert team of operators and cultivators, and
our ethos of generosity towards our guests and community.
Root’d In Equity: Root’d was founded by a team of devoted social equity owners, community leaders,
and passionate cannabis pioneers. In 2016, Rickey McCullough, the CEO of Root’d, was awarded a
license to open a dispensary through Oakland’s Cannabis License Equity Program, the program that was
created to help compensate groups who had been disproportionately punished under oppressive drug
legislation prior to legalization.
Root’d in Purpose: Roots provide nourishment. Roots give strength. Roots enable growth. Roots can
be defined as the “origin” or the “source”. Root’d Dispensary and Lounge is the source for expertise, fun,
compassion, and safe access to cannabis in Oakland. And Root’d is the start of a journey to change
consciousness. Changed consciousness leads to changed communities.
Root’d exists to provide you with safe and easy access to quality cannabis for adult consumers. We have
informed cannabis consultants, a wide variety of high-quality and craft cannabis products for both
medicinal and recreational adult use, and easy access to parking. At Root’d you can buy, try, and stay to
enjoy your product while being entertained.
NOTES
This job description in no way states or implies that these are the only duties to be performed by the
employee(s) incumbent in this position. Employees will be required to follow any other job-related
instructions and to perform any other job-related duties requested by any person authorized to give
instructions or assignments. All duties and responsibilities are essential functions and requirements and
are subject to possible modification to reasonably accommodate individuals with disabilities. To perform
this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty
proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or
abilities. This document does not create an employment contract, implied or otherwise, other than an “at
will” relationship. Management reserves the right to revise the job description or require that other tasks
be performed when the circumstances of the job change (for example, emergencies, change in
personnel, workload, or technical development).
By signing this document, I, the employee, affirm that I understand that my employment is on an at-will
basis. This means that I and my employer are mutually free to end the relationship at any time, for any
reason or no reason, with or without notice. Additionally, I acknowledge that I have read and fully
understand the essential functions of this role and declare that I am able to perform these duties as
assigned.
The Sales Associate has outstanding customer service skills, are strong communicators, and
demonstrate strong multi-tasking skills. Sales Associates are integral to the success by driving sales by
modeling best practices for customer interactions, processing sales in the POS system, and keeping the
retail space organized, tidy, and stocked.
ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Check out cash drawers at the beginning and end of each shift
• Managing cash levels in cash drawers during the shift.
• Greet customers and inquire about their needs
• Notify the customers of any current promotions
• Gather the product the customer has decided to purchase
• Verbally confirm that the customer has everything they need, and do not have any additional
questions.
• Process the sale in the POS system.
• Read items back to customers as you are bagging items
• Count money
• Assist in inventory, stock, and restock merchandise
• Advise customers and assist when needed to locate or replace products
• Operate cash register and assist customers with purchases
• Work with other team members and leaders to ensure a high-quality customer experience
• Assist with preparations for displays
• Update customer profiles, loyalty accounts, and preferences when necessary
• Meet established sales quota
• Regularly disinfect the retail area (per CDC guidelines - after every use)
QUALIFICATIONS (KNOWLEDGE, SKILL, & ABILITIES)
• Ability to work retail hours including nights, weekends, and holidays
• 2 years+ of customer relations and sales experience
• Knowledge of cannabis products and accessories
• Knowledge of Treez, Weedmaps is a plus
• Analytical problem solving
• Cash handling
• Proven organizational skills
• Experience with Microsoft Office Suite (Word, Excel, etc.)
• Strong writing skills
• Understand and follow protocol for the proper lines of communication
• Clear understanding of company mission and values
• Must pass background check and comply with all cannabis laws and regulations
Required Education:
High School Diploma
Preferred Education:
Required Experience:
2 Years
Preferred Experience:
4 Years
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions.
You must be able to do the following:
• The ability to lift up to 30 pounds regularly and stand up to 5 hours at a time.
• The ability to respond quickly to audible & visual cues
• The ability to work with other people in a fast paste confined environment safely
• The ability to always communicate with staff & customers eloquently
• The ability to see and respond to dangerous situations
ABOUT THE COMPANY
Root’d Dispensary and Lounge provides top notch customer service, quality, and consistently branded
products, and as well as onsite consumption with events–all at a single location. We do this thanks to our
unique property which has lounge and event spaces, our expert team of operators and cultivators, and
our ethos of generosity towards our guests and community.
Root’d In Equity: Root’d was founded by a team of devoted social equity owners, community leaders,
and passionate cannabis pioneers. In 2016, Rickey McCullough, the CEO of Root’d, was awarded a
license to open a dispensary through Oakland’s Cannabis License Equity Program, the program that was
created to help compensate groups who had been disproportionately punished under oppressive drug
legislation prior to legalization.
Root’d in Purpose: Roots provide nourishment. Roots give strength. Roots enable growth. Roots can
be defined as the “origin” or the “source”. Root’d Dispensary and Lounge is the source for expertise, fun,
compassion, and safe access to cannabis in Oakland. And Root’d is the start of a journey to change
consciousness. Changed consciousness leads to changed communities.
Root’d exists to provide you with safe and easy access to quality cannabis for adult consumers. We have
informed cannabis consultants, a wide variety of high-quality and craft cannabis products for both
medicinal and recreational adult use, and easy access to parking. At Root’d you can buy, try, and stay to
enjoy your product while being entertained.
NOTES
This job description in no way states or implies that these are the only duties to be performed by the
employee(s) incumbent in this position. Employees will be required to follow any other job-related
instructions and to perform any other job-related duties requested by any person authorized to give
instructions or assignments. All duties and responsibilities are essential functions and requirements and
are subject to possible modification to reasonably accommodate individuals with disabilities. To perform
this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty
proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or
abilities. This document does not create an employment contract, implied or otherwise, other than an “at
will” relationship. Management reserves the right to revise the job description or require that other tasks
be performed when the circumstances of the job change (for example, emergencies, change in
personnel, workload, or technical development).
By signing this document, I, the employee, affirm that I understand that my employment is on an at-will
basis. This means that I and my employer are mutually free to end the relationship at any time, for any
reason or no reason, with or without notice. Additionally, I acknowledge that I have read and fully
understand the essential functions of this role and declare that I am able to perform these duties as
assigned.
