Restaurant Floor Manager
Lucky Strike is an upscale entertainment venue that provides a unique bowling, full service restaurant, bar lounge, and arcade gaming experience.
Why Lucky Strike?
FUN! We add a whole other element other than your tradition food and beverage concept. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment.
INCLUSIVITY: Lucky Strike is a fan of style. We encourage individualism and freedom of expression. Be who you are! Bring your style, vibe, and persona to the team.
Perks:
Free Dining / Free Entertainment (Bowling/ Games)
Benefits: Unlimited PTO, Paid Holidays, Health, Dental, Vision, Life, and Pet Benefits
Great Work Life Balance
Career Progression
Minimum Qualifications:
Minimum 2 years management experience in the Hospitality and/or Entertainment industry.
Equivalent combination of the education and experience.
Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor and health codes / statues.
Computer literate
Restaurant Floor Manager supports the General Manager and the Assistant General Manager in all facets of the venue operation including the following but not limited to:
People:
Directly manages, develops and coaches the Hourly FOH Supervisor (if applicable), FOH hourly employees, and Mechanic and has the ability to recognize individual’s strengths and weaknesses
Oversees the recruitment and hiring of hourly staff, in conjunction with the General Manager
Ensures that all team members are successfully trained
Facilitates proper communication between all departments; provides proper coaching and counseling to the team
Ensures a positive and creative work environment for all team members and management
Provides coordination (direction, motivation and coaching) to ensure proper levels of service are provided to guests
Ensures that all product meets Lucky Strike high quality standards and guest expectations
Enforces responsible alcohol service management, practices and training
Financial Management:
Ensures that venue budgetary goals are achieved
Works in conjunction with the GM/AGM to build business through community involvement, marketing and networking
Ensures that Food and Beverage COGs, controllable expenses and labor costs are within budgetary guidelines
Monitors labor cost and team member scheduling on a pre-shift basis according to budgetary goals, while maintaining appropriate staffing levels to ensure quality guest experience
Produces all financial reporting accurately and timely, through a manner that meets Lucky Strike's accounting standards
Venue Vibe and Ambience:
Responsible for the upkeep of the physical elements and atmosphere of the venue (i.e. music, lighting, temperature, cleanliness, line of sight, repair & maintenance of the “FFE” - furniture, fixtures, and equipment)
Ensures team and guest safety, while maintaining an exciting environment with joyful energy
Ensures that all Lucky Strike marketing and promotional programs are implemented and executed to Company standards
Ensures that venue inspections are at, or above company standards; substandard items are addressed and corrected in a timely manner
Lucky Strike Entertainment is an equal opportunity employer and participates in the E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Lucky Strike?
FUN! We add a whole other element other than your tradition food and beverage concept. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment.
INCLUSIVITY: Lucky Strike is a fan of style. We encourage individualism and freedom of expression. Be who you are! Bring your style, vibe, and persona to the team.
Perks:
Free Dining / Free Entertainment (Bowling/ Games)
Benefits: Unlimited PTO, Paid Holidays, Health, Dental, Vision, Life, and Pet Benefits
Great Work Life Balance
Career Progression
Minimum Qualifications:
Minimum 2 years management experience in the Hospitality and/or Entertainment industry.
Equivalent combination of the education and experience.
Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor and health codes / statues.
Computer literate
Restaurant Floor Manager supports the General Manager and the Assistant General Manager in all facets of the venue operation including the following but not limited to:
People:
Directly manages, develops and coaches the Hourly FOH Supervisor (if applicable), FOH hourly employees, and Mechanic and has the ability to recognize individual’s strengths and weaknesses
Oversees the recruitment and hiring of hourly staff, in conjunction with the General Manager
Ensures that all team members are successfully trained
Facilitates proper communication between all departments; provides proper coaching and counseling to the team
Ensures a positive and creative work environment for all team members and management
Provides coordination (direction, motivation and coaching) to ensure proper levels of service are provided to guests
Ensures that all product meets Lucky Strike high quality standards and guest expectations
Enforces responsible alcohol service management, practices and training
Financial Management:
Ensures that venue budgetary goals are achieved
Works in conjunction with the GM/AGM to build business through community involvement, marketing and networking
Ensures that Food and Beverage COGs, controllable expenses and labor costs are within budgetary guidelines
Monitors labor cost and team member scheduling on a pre-shift basis according to budgetary goals, while maintaining appropriate staffing levels to ensure quality guest experience
Produces all financial reporting accurately and timely, through a manner that meets Lucky Strike's accounting standards
Venue Vibe and Ambience:
Responsible for the upkeep of the physical elements and atmosphere of the venue (i.e. music, lighting, temperature, cleanliness, line of sight, repair & maintenance of the “FFE” - furniture, fixtures, and equipment)
Ensures team and guest safety, while maintaining an exciting environment with joyful energy
Ensures that all Lucky Strike marketing and promotional programs are implemented and executed to Company standards
Ensures that venue inspections are at, or above company standards; substandard items are addressed and corrected in a timely manner
Lucky Strike Entertainment is an equal opportunity employer and participates in the E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
